Great Brand, Products and Customer Service at Lexus Stoke, a very professionally business that recognises customer loyalty and being very sympathetic to all your needs. Have recently taken delivery of my 6th vehicle without hesitation! David R Alcock

I have just collected my 2023 Lexus NX 450h+, and couldn't be more happy! As always the professionalism and service was exemplary and I got to meet a new member of the TEAM, Ajay Sidhu, who did an outstanding job - I really enjoyed the Tea Ceremony, and feel sure that all will be well because of it. If you are looking for a quality car with quality service look no further than Lexus Stoke. Well done to one and all, you made my buying experience a real pleasure, and my wife and I truly appreciated the welcoming gifts.

We live in London, we bought a used car from here and had someone drive it down. The service from Marcus and the team was excellent. Good communication, professional, answered all our questions and sent us a detailed video so we knew exactly what we were buying. All in all a very easy process and the car is in excellent condition. Thanks

Alex was really helpful from the outset. Always a tough decision to change one's car, however when provided with guidance throughout the process is so much easier.

Absolutely delighted with my Lexus XR. The service you get is outstanding. Staff are very attentive and considerate. I was offered a courtesy car, which was driven home, to carried out repairs. I would highly recommend. This is my first Lexus and given the excellent level of service, I would consider replacing it with another Lexus from stoke. Thank you Paul

I visited here with my son who was booked into the workshop. I used to run a car dealership and wow what a fantastic place this is. The staff are so friendly and welcoming, everyone we saw from the moment we walked through the door were really nice and asked if we knew where we were going and when we got to booking the car in the service guy was just as friendly and welcoming as everyone else. The feeling that I got was fantastic, so much better than my own experience from my local Nissan dealership. With this kind of service when my car is up for renewal in 2 years time, I'm looking at Toyota as my next car.. Thank you to everyone who works here and Pinstones for training your staff this way.. Absolutely brilliant experience..

The review is from Andrew Millhouse not Simon Millhouse We have purchased cars from the excellent team at Stoke for a number of years but this time there has to be a special mention to Joe Chadwick. The last few weeks he has put in a considerable amount time and effort to obtain my new vehicle and has always kept me informed of the progress. On handover day Joe made sure that it was a pleasure to pick our new car.

Fantastic service from Alex ,really pleased and so helpful .Made the whole process of part exchanging our car and buying a new one really easy .Would definitely recommend to our friends .

Buying a new vehicle over the phone and from a distance can be daunting, but this was refreshingly easy thanks to clear, concise and straightforward communication. I spoke with Owen on Tuesday afternoon and collected the vehicle on Saturday. Owen was easy going, friendly, professional, and straight to the point, with none of the usual sales patter or tripe. The vehicle was presented exactly as it should be — perfect down to the very last detail. A superb experience from start to finish and a benchmark that other dealers and manufacturers should be aiming for. Well done to Owen and all involved.

Neil was amazing, gave me so much information. Even over the phone regarding a car, even more professional in person. Arranged a date do pickup but it was no trouble for him to arrange it to be collected early. Very genius sales man