What our customers say
All Reviews
4.7
 
Pinkstones MG
4.8
 
Pinkstones Toyota
4.5
 
Lexus Stoke
4.8
 
 
We purchased a MG HS Trophy on 25 plate, we are very happy with the car it performs excellent and is comfortable. Peter the new car sales gentleman was a pleasure to deal with and went above and beyond answering my wife questions also Jason sales manager was very helpful. We would happily recommend Pinkstons and the MG HS.
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stuart johnson
stuart johnson
1 day ago
on
 
 
Having been a Lexus owner for 15 years, I love the cars but had become very disillusioned after a number of instances of very poor service from Wolverhampton Lexus. As I was ready to change my RX I thought I would give Lexus Stoke a try. What a difference!! The service from George Rushton and Chris Garner has been absolutely first class! Just a couple of examples: - When I was still unsure about the NX after a test drive they delivered one to my house (35 miles from the dealership) so I could test it for a day and make sure I was certain before making a purchase. They also brought my old RX back washed and vacuumed! -I traded in my RX during January and picked up my NX in April - on both occasions I visited the dealership I was dropped off / picked up at the railway station - no messing with taxis. As for the NX I'm delighted, I thought it might feel a bit of a backward step after the RX but it is a beautiful drive and is such an improvement on the older version. Thanks George and Chris for all of your help and for showing that there are still Lexus dealerships that provide world class service.
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Ian Pedley
Ian Pedley
1 day ago
on
 
 
Our experience buying car at Lexus Stoke-on-Trent was exceptional, largely due to Paul, our salesman. He guided us through every step with patience and clarity, making the process smooth and enjoyable. His dedication to customer satisfaction truly stood out. I wholeheartedly recommend Paul to anyone visiting Lexus Stoke-on-Trent – thank you for making our purchase so seamless.
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Wojtek Krzykala
Wojtek Krzykala
2 days ago
on
 
 
Went with my dad as his car had been recalled. Staff are pleasant & helpful.
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Mandy Daniels
Mandy Daniels
2 days ago
on
 
 
Fantastic and friendly service. Thanks to the great staff.
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Dave Harvey
Dave Harvey
3 days ago
on
 
 
Have just picked up our used car at this garage ! Dealt with Steve (the handsome bald guy!!!!). He was extremely helpful , not in the least bit pushy and had a great sense of humour . He went above and beyond to deal with all our requests and made the whole transaction pleasant and easy . Thank you Steve!
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jenny gibbs
jenny gibbs
4 days ago
on
 
 
Great service from Steven, smooth process and good communication throughout part exchange. Great new car, very pleased, thank you
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Helen Dowie
Helen Dowie
4 days ago
on
 
 
Good Afternoon. I am leaving this Review as Lexus Stoke really go the Extra mile in looking after Customers in a very Special Way. From my First visit i was Impressed with Paul he explained every i needed to know in Choosing the Model i was interested in. Second visit i called in no appointment and Ajay Sidhu immediately picked me up along with Natalie to discuss my interest in Lexus and what was within my price range. Ajay in his short time of been employed at Lexus Stoke Explained everything from my Part Ex to Sealing the Deal . This Man is an Ambassador for this Company . The Total Experience Fantastic. Oh i cannot forget Glyn the General Manager Lovely Gent Caring and well Experienced. If i can afford in the Future i will be Back to Lexus Stoke my best Buying of a Car i have ever had . The Hand Over was a Total new Experience also. Well done Ajay & the Lexus Stoke Team.
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andrew hughes
andrew hughes
6 days ago
on